Our Philosophy

It is the belief of the Warwick Benevolent Society Inc, Management and all employees of Akooramak that all residents and clients have the right to considerate and respectful care within the services operated by the Society, and within this context make the following statement of their Philosophy of Care.

 

  • The Warwick Benevolent Society Inc is a ‘not for profit’ organisation which seeks to provide quality aged care to members of the community.

  • Seek to provide the highest possible standard of care demonstrating compassion, empathy, love, respect for human dignity, encouragement of independence and wisdom in all their interactions.

  • Recognise the importance and needs of each individual and to this end strive to meet that need whether it be physical, psychological, social, cultural or spiritual.

  • To ensure the privacy, comfort and dignity of all residents and clients.

  • To respect the right of all residents and clients to maintain family and community relationships, and that families are made to feel welcome and where possible, involved with planning for care, rehabilitation and re-socialisation.

  • To conduct their affairs with integrity and honesty.

  • To respect the resident’s and client’s right to be informed, whenever desired, of their current health status, medication, diagnosis, investigations and financial liability when using the facilities.

  • Residents and clients have the right to refuse treatment to the extent permitted by law after being fully informed of health choices available.

  • To provide active, desirable, and important comfort care to the dying.

  • Residents and clients have the right to expect that all communications and records pertaining to their care are treated as confidential.

  • To facilitate residents, clients and relatives the right of choice, when deemed practical, provided that the rights of others are not infringed upon.

  • To achieve and maintain the highest standards of care possible within the context of our facilities’ capabilities.

  • To provide as safe an environment as possible while still facilitating residents and clients the right to freedom of choice.

  • To ensure that surroundings and living conditions are as pleasant and comfortable as possible providing a feeling of homeliness and security whilst encouraging maximum possible independence.

  • Assist employees to acquire increased skills by providing opportunities and encouragement for further professional development.

  • Foster personal involvement of the employees with residents and clients.